Frequently Asked Questions
Everything you need to know about shopping with DiceEg
How long does shipping usually take?
Orders are typically processed within 24 hours. Domestic shipping takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
DiceEg is committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our collections to ensure high quality with a lower environmental impact.